{"id":60039,"date":"2021-11-16T14:37:57","date_gmt":"2021-11-16T14:37:57","guid":{"rendered":"https:\/\/ecampus.usg.edu\/kbase\/?p=60039"},"modified":"2021-11-16T14:47:38","modified_gmt":"2021-11-16T14:47:38","slug":"helpdesk-august-2021","status":"publish","type":"post","link":"https:\/\/ecampus.usg.edu\/kbase\/helpdesk-august-2021\/","title":{"rendered":"Helpdesk August 2021"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-gyho&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;209057&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_empty_space empty_h=&#8221;2&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-gyho&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;134151&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text uncode_shortcode_id=&#8221;514740&#8243;]<div class=\"visualizer-front-container\" id=\"chart_wrapper_visualizer-60031-1248113848\"><style type=\"text\/css\" name=\"visualizer-custom-css\" id=\"customcss-visualizer-60031\">.locker,.locker-loader{position:absolute;top:0;left:0;width:100%;height:100%}.locker{z-index:1000;opacity:.8;background-color:#fff;-ms-filter:\"progid:DXImageTransform.Microsoft.Alpha(Opacity=80)\";filter:alpha(opacity=80)}.locker-loader{z-index:1001;background:url(https:\/\/ecampus.usg.edu\/kbase\/wp-content\/plugins\/visualizer\/images\/ajax-loader.gif) no-repeat center center}.dt-button{display:none!important}.visualizer-front-container.visualizer-lazy-render{content-visibility: auto;}.google-visualization-controls-categoryfilter label.google-visualization-controls-label {vertical-align: middle;}.google-visualization-controls-categoryfilter li.goog-inline-block {margin: 0 0.2em;}.google-visualization-controls-categoryfilter li {padding: 0 0.2em;}.visualizer-front-container .dataTables_scrollHeadInner{margin: 0 auto;}<\/style><div id=\"visualizer-60031-1248113848\" class=\"visualizer-front  visualizer-front-60031\"><\/div><!-- Not showing structured data for chart 60031 because description is empty --><\/div>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text uncode_shortcode_id=&#8221;361953&#8243;]<div class=\"visualizer-front-container\" id=\"chart_wrapper_visualizer-60035-1026531855\"><style type=\"text\/css\" name=\"visualizer-custom-css\" id=\"customcss-visualizer-60035\">.locker,.locker-loader{position:absolute;top:0;left:0;width:100%;height:100%}.locker{z-index:1000;opacity:.8;background-color:#fff;-ms-filter:\"progid:DXImageTransform.Microsoft.Alpha(Opacity=80)\";filter:alpha(opacity=80)}.locker-loader{z-index:1001;background:url(https:\/\/ecampus.usg.edu\/kbase\/wp-content\/plugins\/visualizer\/images\/ajax-loader.gif) no-repeat center center}.dt-button{display:none!important}.visualizer-front-container.visualizer-lazy-render{content-visibility: auto;}.google-visualization-controls-categoryfilter label.google-visualization-controls-label {vertical-align: middle;}.google-visualization-controls-categoryfilter li.goog-inline-block {margin: 0 0.2em;}.google-visualization-controls-categoryfilter li {padding: 0 0.2em;}.visualizer-front-container .dataTables_scrollHeadInner{margin: 0 auto;}<\/style><div id=\"visualizer-60035-1026531855\" class=\"visualizer-front  visualizer-front-60035\"><\/div><!-- Not showing structured data for chart 60035 because description is empty --><\/div>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-gyho&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;172140&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; back_color=&#8221;color-xsdn&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;739616&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column_text uncode_shortcode_id=&#8221;874424&#8243;]<\/p>\n<h2 style=\"text-align: center;\">The USG eCampus help desk handled about 800 calls for the month of August 2021. Most of the calls were students needing help logging into their fall 2021 courses.<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-gyho&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;209057&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_empty_space empty_h=&#8221;2&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-gyho&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;134151&#8243; [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":54866,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-60039","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/posts\/60039","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/comments?post=60039"}],"version-history":[{"count":3,"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/posts\/60039\/revisions"}],"predecessor-version":[{"id":60042,"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/posts\/60039\/revisions\/60042"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/media\/54866"}],"wp:attachment":[{"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/media?parent=60039"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/categories?post=60039"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/tags?post=60039"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}