{"id":57795,"date":"2018-08-15T14:46:45","date_gmt":"2018-08-15T14:46:45","guid":{"rendered":"https:\/\/ecampus.usg.edu\/kbase\/?p=57795"},"modified":"2018-08-15T14:51:44","modified_gmt":"2018-08-15T14:51:44","slug":"helpdesk-june-2018","status":"publish","type":"post","link":"https:\/\/ecampus.usg.edu\/kbase\/helpdesk-june-2018\/","title":{"rendered":"Helpdesk June 2018"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-gyho&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243;][vc_column width=&#8221;1\/1&#8243;][vc_empty_space empty_h=&#8221;2&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-gyho&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;left-t-right&#8221; animation_speed=&#8221;600&#8243;][visualizer id=&#8221;57758&#8243;][\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;right-t-left&#8221; animation_speed=&#8221;600&#8243;][visualizer id=&#8221;57773&#8243;][\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-gyho&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;left-t-right&#8221; animation_speed=&#8221;600&#8243;][table id=26 \/][\/vc_column_text][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; back_color=&#8221;color-xsdn&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; medium_width=&#8221;0&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;right-t-left&#8221; animation_speed=&#8221;600&#8243;]<\/p>\n<h2 style=\"text-align: center;\">The USG eCampus Helpdesk received 919 calls for the month of June 2018. The majority of the calls were students needing assistance with their proctored exams and logging into their classes.<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-gyho&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243;][vc_column width=&#8221;1\/1&#8243;][vc_empty_space empty_h=&#8221;2&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-gyho&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;left-t-right&#8221; animation_speed=&#8221;600&#8243;][visualizer id=&#8221;57758&#8243;][\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;right-t-left&#8221; animation_speed=&#8221;600&#8243;][visualizer [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":54866,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-57795","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/posts\/57795","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/comments?post=57795"}],"version-history":[{"count":4,"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/posts\/57795\/revisions"}],"predecessor-version":[{"id":57802,"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/posts\/57795\/revisions\/57802"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/media\/54866"}],"wp:attachment":[{"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/media?parent=57795"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/categories?post=57795"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ecampus.usg.edu\/kbase\/wp-json\/wp\/v2\/tags?post=57795"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}