Helpdesk April 2017 – eCampus Knowledgebase

Institutions	Count
Abraham Baldwin Agricultural College	6
Albany State University	5
Armstrong State University	1
Clayton State University	8
College of Coastal Georgia	3
Columbus State University	14
Dalton State University	11
Darton State University	4
Fort Valley State University	12
Georgia Gwinnett College	14
Georgia Highlands College	2
Georgia Southern University	8
Georgia Southwestern State University	4
Gordon State College	1
Kennesaw State University	16
Middle Georgia State College	8
Savannah State University	6
South Georgia State College	5
University of North Georgia	39
University of West Georgia	114
Valdosta State University	19
Other	164

The USG eCampus Helpdesk received 464 calls total for the month of April 2017. The majority of the calls regarded proctored exams and access issues to GoVIEW. There were also 45 total chats