Helpdesk January 2017 – eCampus Knowledgebase

Institutions	Count
Abraham Baldwin Agricultural College	28
Albany State University	20
Armstrong State University	13
Bainbridge State College	5
Clayton State University	45
College of Coastal Georgia	27
Columbus State University	49
Dalton State University	18
Darton State University	5
Fort Valley State University	42
Georgia Gwinnett College	61
Georgia Highlands College	35
Georgia Southern University	15
Georgia Southwestern State University	37
Gordon State College	14
Kennesaw State University	76
Middle Georgia State College	27
Savannah State University	30
South Georgia State College	12
University of North Georgia	111
University of West Georgia	221
Valdosta State University	35
Other	360

With the start of a new semester, we saw the eCampus Helpdesk call volume increase significantly compared to the last two months. Most calls were regarding access issues for GoVIEW and registration.